Inspection on delivery
Check before paying
On delivery, open your parcel in front of the courier and check each product (right product, quantity, intact packaging, expiry date) before paying.
If something is wrong
If a product is damaged, wrong or missing, refuse the order with the courier: you pay nothing. Then contact us to place a new order.
After payment
Once the order is accepted and paid to the courier, Shifapara does not accept returns, exchanges or refunds, including for a change of mind.
Any question?
Simply reply to our order emails or contact us: we are here to help.